Your privacy matters to us. This policy explains exactly what data 10jill collects, why we collect it, how we use it, and what rights you have as a Filipino player under Philippine law.
All data transmitted between your device and 10jill's servers is encrypted with 256-bit SSL — the same standard used by Philippine banking institutions such as BPI and BDO.
10jill processes all personal data in full compliance with Republic Act No. 10173 (Philippine Data Privacy Act of 2012) and the implementing rules of the National Privacy Commission.
10jill does not sell, rent, or trade your personal data to unaffiliated third-party marketers. Your information is used solely to operate your account and comply with legal obligations.
As a Filipino data subject, you have enforceable rights under the DPA 2012, including the right to access, correction, erasure, and data portability. 10jill honours all valid rights requests.
Data collection and sharing at 10jill is also governed by PAGCOR regulatory requirements, including mandatory KYC, AML record-keeping, and responsible gaming data obligations.
10jill has appointed a Data Protection Officer (DPO) responsible for overseeing all data privacy matters. You may contact our DPO directly for any privacy-related concern or rights request.
This Privacy Policy ("Policy") describes how 10jill ("10jill," "We," "Us," or "Our") collects, processes, uses, stores, shares, and protects the personal data of users ("Player," "You," or "Your") of the 10jill online gaming platform accessible at 10jill.net and all associated services.
10jill is committed to protecting the privacy of every Filipino player who uses our platform. This Policy is drafted in compliance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 (DPA 2012), its Implementing Rules and Regulations (IRR), the issuances of the National Privacy Commission (NPC), and the data-related regulatory requirements of the Philippine Amusement and Gaming Corporation (PAGCOR).
By registering an account, accessing the 10jill Platform, or submitting any personal information to us, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must discontinue use of the Platform immediately.
Note: This Policy applies to all players accessing 10jill from any location in the Philippines, including Manila, Cebu, Davao, Quezon City, Makati, and all other provinces and regions. It covers data collected through the website, mobile browser, and any communication channels operated by 10jill.
10jill collects only the personal data that is necessary, adequate, and not excessive for the purposes described in this Policy. We collect the following categories of personal data:
Identity Data:
Contact Data:
Financial Data:
Technical & Usage Data:
Communications Data:
10jill collects personal data through the following means:
10jill uses your personal data for the following specific purposes:
Important: 10jill does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. Any account restriction resulting from automated fraud detection is subject to manual review upon request.
Under the Data Privacy Act of 2012, 10jill processes your personal data on the following lawful bases:
10jill shares your personal data only in the following limited circumstances:
10jill will never sell your personal data to unaffiliated third-party marketers or data brokers. Any third party that receives your data is bound by contractual obligations to process it only for the specified purpose and to apply appropriate security measures.
10jill uses cookies and similar technologies to enhance Platform functionality, maintain your login session, and analyse aggregated usage patterns. The following cookie categories are used:
You may manage cookie preferences through your browser settings or the 10jill cookie preference centre. Note that disabling strictly necessary cookies will prevent you from accessing your 10jill account.
10jill implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure:
While 10jill employs industry-standard security measures, no system is completely impenetrable. Players are responsible for maintaining the security of their own login credentials and for notifying 10jill immediately upon suspecting any unauthorised access to their account.
10jill retains personal data for the period necessary to fulfil the purposes described in this Policy, subject to the following retention periods:
Data retained solely for legal compliance purposes is stored in a restricted-access archive environment and is not used for any commercial purpose.
As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 10jill:
Request a copy of the personal data 10jill holds about you, including how it is being used.
Request correction of inaccurate or incomplete personal data in your 10jill account.
Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention obligations.
Object to processing based on legitimate interests or direct marketing at any time.
Request your personal data in a structured, machine-readable format for transfer to another controller.
Claim compensation for any damages suffered as a result of inaccurate, incomplete, or unlawfully processed personal data.
To exercise any of the above rights, submit a written request to our Data Protection Officer via live chat (marked "Privacy Rights Request") or by email to the address in Section 14. 10jill will respond to all valid rights requests within 15 business days of receipt. Where requests require additional verification, we may request proof of identity before processing.
NPC Complaints: If you believe 10jill has violated your rights under the DPA 2012 and your complaint has not been satisfactorily resolved, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
The 10jill Platform is strictly intended for persons aged 21 years or older, in compliance with PAGCOR regulations. 10jill does not knowingly collect, process, or retain personal data from any person under the age of 21.
If 10jill becomes aware that personal data has been collected from a person under 21, the relevant account will be immediately terminated, all data deleted (subject to mandatory regulatory records retention), and any deposited funds handled in accordance with applicable PAGCOR regulations and Philippine law.
If you are a parent or guardian and believe that your child under the age of 21 has created a 10jill account, please contact our support team via live chat immediately so we can take appropriate action.
10jill's primary data processing infrastructure is located within the Philippines. In certain circumstances, personal data may be transferred to or processed by service providers located outside the Philippines (for example, cloud hosting providers or international KYC screening services).
Where cross-border transfers occur, 10jill ensures that appropriate safeguards are in place in accordance with Section 21 of the DPA 2012 IRR, including contractual data protection clauses that require the recipient to apply data protection standards equivalent to those in the Philippines. 10jill will not transfer personal data to jurisdictions that do not provide an adequate level of data protection without implementing appropriate contractual safeguards.
10jill may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or the 10jill Platform. Material changes will be communicated to registered players via email to the address on file and through a notice on the 10jill Platform at least 7 days before the revised Policy takes effect, except where immediate changes are required by law or regulatory directive.
The date of the most recent revision is displayed at the top of this Policy. Your continued use of the 10jill Platform after the effective date of a revised Policy constitutes your acceptance of the updated terms.
For any questions, concerns, or rights requests relating to this Privacy Policy or 10jill's handling of your personal data, please contact our Data Protection Officer through the following channels:
Our Data Protection Officer is duly registered with the National Privacy Commission. All privacy enquiries from Filipino players are treated with strict confidentiality and handled in accordance with DPA 2012 protocols.
Play with confidence knowing your personal data is protected under DPA 2012 and PAGCOR regulations. Over 1 million Filipino players trust 10jill every day. Must be 21+.
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